They were extremely accommodating and friendly. We were able to get a parking pass for my daughter so she could spend a little beach time with us. It was close enough to enjoy all of the attractions and yet far enough away for a little peace, (besides the 11:00 pm visit of a military Osprey, Kind of felt like we were in the filming of a True Lies movie) But that was the fault of the Patricia Grand. The room was just enough. Pretty perfect for what we needed.