We arrived on Monday for a 4 night break with a large suitcase and hand luggage. The receptionist welcomed us and said that our allocated deluxe room was a long walk up and down stairs, but because we had the suitcase she would upgrade us to a suite up a short flight of stairs. This proved to be a delightful arrangement and we love the space and facilities, particularly the sauna. The bed is huge with separate duvets and very comfortable. The hotel is perfectly situated in the Old Town, a short walk from the taxi rank. Staff are helpful and rang to book one of the activities I was having difficulty contacting. The hotel is kept to a high standard and our room cleaned daily. We overlook the street, high enough to be out of sight of pedestrians, but interesting to watch what's happening outside. Breakfast is included and has a reasonable choice of quality food. We have certainly enjoyed the this quaint and charming establishment. Nothing more I could ask for just continue giving guest the great service that you provide.