Kempinski Mall Of The Emirates Hotell

Reception staff were very friendly and quick check in also late check out was acceptable which made our stay enjoyable

This hotel is extremely central, the best part is that its connected to a mall, so you can reach anything and everything at any time. The interior decoration of the lobby, Aspen cafe lounge, Noir bar and the suite we stayed in, was so stylish and of the highest quality. Our suite was very well appointed with a beautiful bathroom, very comfortable bed, and the rain shower was a great start to our day. Overall, the hotel is perfect and just needs to maintain the quality of service they provide.

Check in was quick and efficient. Our suite was large and very attractive with a great view and welcome air conditioning. Housekeeping were excellent and of a high standard. The executive lounge provided great food and drinks of a very nice quality and the staff were very attentive and friendly. Breakfast was wonderful and the staff again, very good! General facilities of a high standard. The pool and pool attendants were great, the whole area kept clean and safe. Location for us was fantastic as we could shop, there were restaurants galore. I have no complaints at all from this hotel and did not want to leave - so much so that we will be back this year!

This was my first experience with a Kempinski hotel, we picked this particular hotel, for location purposes. A lovely Gentleman named Matti check us in, he is a real credit to the hotel. He was ever so helpful and really accommodating to our needs, we discussed with him the nature of our trip and later that evening we found the most wonderful surprise sent up by Matti. I wouldn't hesitate booking this hotel again, the rooms were tastefully decorated, very spacious and grand. The hotel is luxurious 5 star property, breakfast again was amazing, unfortunately we didn't have time to use the spa facilities. Thank you for a wonderful stay.